Extraordinary Travel Experiences Await

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Privacy Policy

Last Updated: December 2024

Information We Collect

We collect information you provide directly to us, such as when you create an account, make a booking, or contact us. This includes your name, email address, phone number, travel preferences, and payment information.

How We Use Your Information

We use your information to provide travel services, process bookings, communicate with you about your trips, send marketing communications (with your consent), and improve our services.

Information Sharing

We share your information with trusted partners including hotels, airlines, and local service providers to fulfill your bookings. We never sell your personal information to third parties.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to access, update, or delete your personal information. You can also opt out of marketing communications at any time.

Contact Us

If you have questions about this Privacy Policy, please contact us at [email protected]

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Terms & Conditions

Last Updated: December 2024

Booking Terms

All bookings are subject to availability and confirmation. A deposit is required to secure your reservation, with full payment due according to the terms specified in your booking confirmation.

Cancellation Policy

Cancellation terms vary by service provider and destination. Standard cancellation fees apply as outlined in your booking agreement. Travel insurance is strongly recommended.

Travel Documents

You are responsible for ensuring you have valid travel documents, including passports and visas. We provide guidance but cannot guarantee document approval.

Limitation of Liability

Our liability is limited to the cost of services provided. We are not responsible for circumstances beyond our control, including weather, natural disasters, or political events.

Dispute Resolution

Any disputes will be resolved through arbitration in New York, NY, under the laws of New York State.

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DMCA Policy

Digital Millennium Copyright Act Compliance

Copyright Infringement Notification

If you believe that your copyrighted work has been used on our website in a way that constitutes copyright infringement, please provide our designated agent with the following information:

• A physical or electronic signature of the copyright owner
• Identification of the copyrighted work claimed to have been infringed
• Identification of the material that is claimed to be infringing
• Contact information including address, telephone number, and email
• A statement of good faith belief that the use is not authorized
• A statement of accuracy and authority to act on behalf of the copyright owner

Designated Agent

DMCA Agent
Masterful Travel
2847 Broadway Suite 401
New York, NY 10025
Email: [email protected]

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GDPR Compliance

General Data Protection Regulation Compliance

Your Rights Under GDPR

If you are a resident of the European Union, you have the following rights:

• Right of Access: You can request information about how we process your data
• Right to Rectification: You can request correction of inaccurate data
• Right to Erasure: You can request deletion of your personal data
• Right to Restrict Processing: You can request limitation of data processing
• Right to Data Portability: You can request transfer of your data
• Right to Object: You can object to processing of your data

Legal Basis for Processing

We process your data based on:

• Contractual necessity for providing travel services
• Legitimate interests in improving our services
• Your explicit consent for marketing communications
• Legal obligations for record keeping

Data Protection Officer

Contact our Data Protection Officer at [email protected] for any GDPR-related inquiries.

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Cookie Policy

How We Use Cookies

What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better experience and understand how you use our site.

Types of Cookies We Use

• Essential Cookies: Required for basic website functionality
• Performance Cookies: Help us understand how visitors use our site
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Used to deliver relevant advertisements

Managing Cookies

You can control and delete cookies through your browser settings. However, disabling certain cookies may affect website functionality.

Third-Party Cookies

We may use third-party services that set their own cookies, including Google Analytics and social media platforms.